Customer Service Representative (Personal Lines Insurance)

Customer Service Representative (Personal Lines Insurance) is a Full Time job from The First American Corporation. Working in Santa Ana CA, US by applying for Insurance job.

Job Title:	Customer Service Representative (Personal Lines Insurance)
Company:	The First American Corporation
Industry:	Insurance
Job Type:	Full Time
City:	Santa Ana CA
Country:	US
Post Date:	January 28, 2011

Customer Service Representative (Personal Lines Insurance): Job description

Requisition ID 18201BR Position Title Customer Service Representative (Personal Lines Insurance) Job Family Customer and Acct Mgmt Svcs Job Location CA-Santa Ana Employment Category fulltime-regular Job Description A member of The First American Corporation (NYSE: FAF) family of companies, First American Property and Casualty Insurance Company is backed by an insurance service leader with more than a century of experience. We specialize in four major types of property insurance: Homeowners, Dwelling Fire, Condominium, and Renter's. For more information, visit https://www.fapcig.com. First American Specialty Insurance Company and First American Property & Casualty Insurance company is recruiting for a Customer Service Representative that can service up to 75 to 100 calls a day. . Assist internal and external customers with requests and inquiries, resolving 1st and 2nd tier customer service calls. . Completes and processes orders. . Verifies contact information. . Tracks orders as necessary for customers, runs various reports as requested. . Maintains accounting of all orders in order to comply with customer delivery expectations. . Records consistent problems areas. Job Qualifications . An active Property/Fire & Casualty license is Required*. . Minimum of 2 years customer service experience specializing with Personal Lines Insurance, preferably in call center environment. . Bilingual Spanish is preferred . Requires knowledge of the organization, products and/or services. . Basic MS Office skills. . 50 words per minute required. . Good verbal and written skills. . Strong interpersonal skills. . Ability to work under pressure and remain flexible to changing schedules and demands. * This shift will INCLUDE Saturday as a regular work day, with ONE day off during the week (either Tue, Wed, Thu). . Basic math skills. . Ability to apply common sense, understanding and problem solving. % of Travel Required None NOTICE: Individual is responsible to adhere to First American Corporation's and department's compliance and information security policies, practices, and procedures, including the handling of systems and data, in the performance of the role.

Experience requirement for Customer Service Representative (Personal Lines Insurance):
Unspecified

Customer Service Representative (Personal Lines Insurance): Features

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