Senior Claims Customer Service Representative - Warrenville

Senior Claims Customer Service Representative - Warrenville is a Full Time job from Liberty Mutual. Working in Warrenville IL, US by applying for Insurance job.



Job Title:Senior Claims Customer Service Representative - Warrenville
Company:Liberty Mutual
Industry:Insurance
Job Type:Full Time
City:Warrenville IL
Country:US
Post Date:January 28, 2011

Senior Claims Customer Service Representative - Warrenville: Job description

Title: Senior Claims Customer Service Representative - Warrenville, IL
Location: IL-Warrenville

Advance your career at Liberty Mutual - A Fortune 100 Company!

Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Claims Department. Liberty Mutual is seeking an individual dedicated to provide our policy holders with the highest quality service, helping them live safer, more secure lives.


Responsibilities:
* Obtain information and maintain records of accidents or personal property losses policyholders and claimants through telephone and written reports.
* Arrange appraisals, review appraisal reports and communicate with policyholders, claimants, physicians, medical providers, attorneys and repair shops.
* Secure essential facts about accidents, assess liability and compensability, negotiate settlements and explain denials to policyholders and claimants.
* Register claims, update status notes, establish target dates, communicate with other, schedule appointments and release payments on an automated system.
Qualifications:
* High School diploma or equivalent plus 1-3 years of related customer service experience; Associates degree or equivalent plus 1-2 years of experience as a Claims Representative; or 5-7 years of total customer service experience.
* Proficiency in understanding basic policy and contract coverage.
* Ability to recognize questionable coverage or contract situation which may necessitate supervisory involvement.
* Strong oral and telephone communication skills.
* Licensing required in some states.
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
* 401K and Company paid pension plan
* Medical coverage
* Dental coverage
* Paid time-off
* Pay-for-Performance
* Discounts on automobile and homeowner's insurance
* Discount fitness memberships
* Flexible spending accounts
* Tuition reimbursement
* Vision care coverage
* Work/Life resources
* Credit Union membership
* Employee and Dependent life insurance
* Disability insurance
* Long-term care insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives everyday.

Responsibility. What's your policy?

Experience requirement for Senior Claims Customer Service Representative - Warrenville:
Unspecified

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