Commercial Card Services - Customer Service Representative

Commercial Card Services - Customer Service Representative is a Seasonal/Temporary job from Leading Global Financial Services Company. Working in Elgin IL, US by applying for Accounting & Finance job.

Job Title:	Commercial Card Services - Customer Service Representative
Company:	Leading Global Financial Services Company
Industry:	Accounting & Finance
Job Type:	Seasonal/Temporary
City:	Elgin IL
Country:	US
Post Date:	January 28, 2011

Commercial Card Services - Customer Service Representative: Job description

Responsibilities:Advisors engage and service customers during calls by answering customer inquiries, resolving complex problems with the highest level of customer satisfaction and offering services and products that enable our customers to reach their financial goals. This relationship based approach allows us to create lifelong partnerships with our customers by exceeding expectations with every interaction by demonstrating expertise in the resolution provided. This is a role for you if you enjoy interacting with others over the phone, are comfortable building rapport quickly, can use job aids and tools provided to follow prompts and scripting during customer interactions with ease, take initiative to solve problems, are passionate about creating a positive customer experience, and demonstrate business maturity. Qualifications:1. Minimum of one year of customer service, call center, or banking experience2. Must have an average of 12 months of job stability3. Excellent communication skills, both written and oral4. Must be willing to work in an environment that requires 100% phone-based customer interaction5. Ability to work in a structured environment and adhere to regulatory and compliance requirements6. Strong interpersonal skills; professional, courteous, friendly, and empathetic7. Ability to use basic business mathematics calculations8. Strong problem-solving skills, analytical skills, and detail-oriented9. Ability to positively adjust to a rapidly changing environment Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environmentRequired experience: 0 - 2 yearsMinimum required education: Bachelor's DegreeJob category: Accounting, Insurance & Finance;Sales, Retail & Business Development

Experience requirement for Commercial Card Services - Customer Service Representative:
Unspecified

Commercial Card Services - Customer Service Representative: Features

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Apply for Commercial Card Services - Customer Service Representative by contacting with Leading Global Financial Services Company with following information.
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