Call Center/Customer Service Representative

Call Center/Customer Service Representative is a Seasonal/Temporary job from APR Consulting. Working in Orangeburg NY, US by applying for Human Resources job.

Job Title:	Call Center/Customer Service Representative
Company:	APR Consulting
Industry:	Human Resources
Wage / Salary:	$11/hr
Job Duration:	1 - 3 months
Job Type:	Seasonal/Temporary
City:	Orangeburg NY
Country:	US
Post Date:	January 24, 2011

Call Center/Customer Service Representative: Job description

APR Consulting, Inc., has been connecting job seekers with employers for 30 years. Our recruiters are always looking for today's top talent to fill exciting positions across a spectrum of industries. Our proven placement method will evaluate your skills and match you with a challenging and rewarding position that will help you reach your personal and professional goals. We will help connect you with the jobs that best fit your abilities and lifestyle quickly and without hassle.

Whether you are looking for the security and stability of a direct hire position or would prefer to have the flexibility of a temporary contract position, we have plenty of opportunities to accommodate you. Please visit our web site at www.aprconsulting.com for more information. Thank you!

Title: Customer Service Rep I
Duration: Until 02/09/2011 (May be extended)
Location: Orangeburg, NY
Pay Rate: 11.00/hr

8 Full-time positions available - 2 shifts needed for 12:00 p.m. to 9:00 p.m. and 1:00 p.m. to 10:00 p.m (Must be able to work one of these shifts)

JOB DESCRIPTION:

- Receive and place telephone calls 
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism 
- Must document all calls and evaluate each account to determine if further research is necessary 
- Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner 
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management 
- Requires close attention to accuracy, performs independently, subject to practices and procedures 

REQUIREMENTS:

- High School Diploma or general education degree (GED) 
- 1 year computer and/or data processing experience needed 
- Bi-lingual ? Spanish/English preferred 
- Must possess excellent and professional communication skills, flexible, organized, attention to detail, able to work in a team environment, handle difficult customer situations, familiarity with PC and Windows software 
Ability to perform specific tasks based on established procedures

COMPENSATION/COMMENTS:

If an offer is made, a 7 year criminal background check and 10 panel drug screen is required. Candidates must pass both screening to be hired.

Must be a US CITIZEN or PERMANENT RESIDENT able to work W2 to qualify - unable to sponsor Visas at this time

Local candidates are encouraged to apply. Client nor APR Consulting will pay to fly candidates in for an interview.

Please send your resume as an MS Word attachment to michelle@aprconsulting.com with "AT14440 - Your Name" in the subject line when responding, thank you!

Experience requirement for Call Center/Customer Service Representative:
Unspecified

Call Center/Customer Service Representative: Features

Call Center/Customer Service Representative: Apply for this job

Apply for Call Center/Customer Service Representative by contacting with APR Consulting with following information.
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